Client Success/Accounts Manager - Punjab, India

Punjab, Punjab, India

COMPANY OVERVIEW:

Welcome to DentistFind, where we're revolutionizing dental marketing across Canada. We're not just the leaders; we're the innovators and the standard-setters in the Canadian dental marketing scene. Our unique advantage? Our secret weapon is a mix of smart analysis and fast-paced marketing strategies that send our dental clients soaring. Picture yourself as part of a team that's shaping the future of dental offices across North America, where your input translates into direct success stories.

JOB OVERVIEW:

Are you ready for a career that grows with you? As our Client Success/Accounts Manager, you'll be the champion our clients rely on. You'll connect with them, troubleshoot their problems, and find new ways to help their practices thrive. We're looking for someone who's excited to take on this journey, someone who wants to help shape the future of our clients' businesses and grow right alongside them.

KEY RESPONSIBILITIES:

• Client Relationship Management: Cultivate lasting bonds with clients, becoming the go-to guide for their journey with us. 
• Problem Solver: Tackle client challenges with a blend of expertise and innovation. 
• Revenue Enhancer: Use your insight to identify opportunities that benefit both the client and DentistFind. 
• Client Advocate: Convey client feedback to our team, shaping our services to their needs. 
• Process Efficiency: Streamline client onboarding, ensuring a smooth sail from the get-go. 
• Client Educator: Empower clients with knowledge about our services, making complexity understandable.

REQUIRED SKILLS AND QUALIFICATIONS: 

• Experience: You've been in a client-facing role for a while now, haven’t you? (Think 5+ years.) 
• Tech-Savvy: You’re comfortable with CRM software and understand the digital space like the back of your hand, right? 
• Communication and Interpersonal Skills: Clear, concise, and compelling, your communication style fosters great relationships. 
• Decision Maker: You don’t just make decisions, you make the right decisions, promptly and with confidence. 
• Continuous Learner: The quest for knowledge drives you – it’s a journey, not a destination for you.  

PREFFERED SKILL:

• Project Management Prowess: If you can juggle multiple tasks without breaking a sweat, we're excited. 
• Analytical Thinker: You see data and can almost hear it telling stories about how we can improve. 
• Adaptable: Change doesn’t scare you; it invigorates you. Empathy: You can walk in clients’ shoes, and it shows in how you handle their accounts. 

Additional Information:

Set up: Full-time, Remote.

Schedule: Monday - Friday, 7.5 Flexible working hours between 6am - 6pm Eastern Standard Time Zone (EST)

If you are not comfortable using a time tracking tool, please do not apply.

Thank you.