DentistFind
IT Admin Recommendation
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Company Overview:
DentistFind is an innovative dental marketing platform and service dedicated to helping dental practices grow consistently and effortlessly. Our platform combines cutting-edge technology with personalized consultation, equipping dental professionals with the tools and guidance necessary to achieve their goals.
DentistFind is an innovative dental marketing platform and service dedicated to helping dental practices grow consistently and effortlessly. Our platform combines cutting-edge technology with personalized consultation, equipping dental professionals with the tools and guidance necessary to achieve their goals.
Job Overview:
The IT Administrator is responsible for overseeing the company's IT infrastructure, ensuring efficient operation and security of all technological systems. This role includes troubleshooting website issues, updating web content, providing remote support, and managing integrations across various platforms.
The IT Administrator is responsible for overseeing the company's IT infrastructure, ensuring efficient operation and security of all technological systems. This role includes troubleshooting website issues, updating web content, providing remote support, and managing integrations across various platforms.
Key Responsibilities:
- Website and Email Management:
- Diagnose and resolve basic website issues, such as broken links and page load errors.
- Update and maintain website content, ensuring accuracy and compliance with company standards.
- Set up email accounts and address connectivity issues effectively.
- IT Admin and Support:
- Install, maintain, and configure software systems according to company policies.
- Perform software upgrades to achieve optimal performance levels.
- Handle admin tasks that support the department and complete ad hoc tasks assigned by the Manager.
- Integrations and Data Management:
- Establish and manage integrations between platforms, such as Facebook Ads and DentistFind.com, using tools like Pabbly.
- Manually upload and verify lead data in CRM systems, ensuring data integrity.
- IT Infrastructure Management:
- Monitor and maintain the company's IT infrastructure to ensure optimal performance and security.
- Implement and manage security protocols to protect company data.
- Communication and Documentation:
- Maintain IT infrastructure and manage help desk issues.
- Document processes and solutions and provide recommendations for continuous improvement.
Required Skills and Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
- Certifications such as CompTIA A+, Network+, or similar are required.
- Previous experience from internships or practical learning opportunities related to IT administration.
- Familiarity with WordPress and CRM systems.
- Working knowledge of relevant operating systems, software, and programming.
- Excellent problem-solving and critical thinking skills.
- Keen attention to detail with good organization, time management, and prioritization skills.
- Effective troubleshooting abilities.
- Strong communication skills, including speaking, writing, and active listening.
- Great customer service and interpersonal skills.
- In-depth knowledge of hardware and software.
- Up-to-date knowledge of the latest IT and software trends.
- Enthusiasm for continual learning.
Preferred Qualifications:
- Experience in a remote work environment.
- Familiarity with Python, Bash/Shell Scripting, PowerShell, SQL, Ruby, Perl, Java or PHP
- Experience using integration tools like Pabbly.
- Understanding of SEO practices and website analytics.
- Experience in the dental industry or healthcare IT systems.
Company Culture & Values:
- Analytical Decision Making: Data-driven strategies guide our decisions.
- Speed & Agility: We prioritize efficiency and speed in execution.
- Strategic Focus: Long-term success through strategic actions.
- Continuous Improvement: Relentless pursuit of excellence and growth.
- Integrity & Transparency: Building trust through honesty and accountability.
- Challenge-Oriented: Embracing challenges as opportunities for innovation.
What We Offer:
- Opportunity to work in a fast-paced, innovative environment.
- Ability to make a significant impact on the growth and success of dental practices.
- Professional development and growth opportunities.
- Collaborative and supportive remote work culture.
Work Environment and Work Hours:
- Set-up: Full-time, Remote
- Schedule: Monday-Friday, for 7.5 working hours between 6am and 5pm Eastern Standard Time Zone (EST).
- Shift options: 6 AM-2 PM (1st shift), 9 AM-5 PM (2nd shift)
- Remote Work Policy: At DentistFind, we embrace a remote work culture. As part of our commitment to maintaining productivity and accountability, we utilize a time-tracking tool that captures screenshots at random intervals. Candidates should be comfortable with this practice as part of our professional standards. If a time tracking tool is not suitable for you, we encourage you to carefully reconsider your application.
The Team:
You will be part of a dynamic and diverse team spread across the globe, including regions like the Philippines, Nigeria, Pakistan, Indonesia, and India. As part of a remote-first organization, the team values open communication, collaboration, and a shared commitment to the company’s mission. You will work closely with department heads, as well as the IT, development, marketing, and client success teams, playing a pivotal role in ensuring alignment and advancing strategic objectives.
You will be part of a dynamic and diverse team spread across the globe, including regions like the Philippines, Nigeria, Pakistan, Indonesia, and India. As part of a remote-first organization, the team values open communication, collaboration, and a shared commitment to the company’s mission. You will work closely with department heads, as well as the IT, development, marketing, and client success teams, playing a pivotal role in ensuring alignment and advancing strategic objectives.
How to Apply:
Interested candidates should submit their resume, cover letter, and any relevant portfolio pieces demonstrating their expertise and success stories. You are encouraged to apply directly through our official job board for a more streamlined application process. This ensures your application is reviewed promptly by our recruitment team. Click here to apply and become a part of our team.
Interested candidates should submit their resume, cover letter, and any relevant portfolio pieces demonstrating their expertise and success stories. You are encouraged to apply directly through our official job board for a more streamlined application process. This ensures your application is reviewed promptly by our recruitment team. Click here to apply and become a part of our team.
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