Company Overview: DentistFind is an international company based in Canada, specializing in innovative marketing technology and services for dental practices. With 14 years of industry experience, we provide a stable work environment with growth opportunities and valuable international experience. Join us to empower dental practices worldwide.
About the Role: DentistFind seeks an Operations Manager to ensure operational stability and excellence, taking over daily management tasks from the CEO to focus on strategic growth initiatives. This role involves documenting processes, maintaining accountability, and fostering company-wide cultural integration.
Key Responsibilities:
Oversee daily operations to ensure stability and high standards.
Develop and document processes to create a resilient operational system.
Anticipate potential risks and implement proactive solutions.
Lead cultural integration, ensuring all team members understand and embody company values.
Facilitate communication of the CEO's vision and philosophy across the organization.
Build process systems for sales and marketing in collaboration with the CEO.
Required Skills and Qualifications:
Bachelor’s degree in Business Administration, Operations Management, or a related field.
Minimum of 7 years of experience in operations management, preferably in a technology-driven or marketing environment.
Proven leadership abilities with excellent decision-making and critical thinking skills.
Experience in process documentation and systems creation.
Strong analytical skills with a data-driven approach to decision-making.
Excellent communication and interpersonal skills.
Experience managing remote and diverse teams.
Certification in Project Management (PMP or similar) or Operations Management is a plus.
Preferred Qualifications:
Master’s degree in Business Administration (MBA) or a related field.
Experience in the healthcare or dental industry.
Familiarity with marketing technology and automation tools.
Experience in leading cultural integration initiatives in a multinational environment.
Additional certifications in Lean Six Sigma or Agile methodologies.